Terms & Conditions

Last updated: 30 October 2026

1. Who we are

Ideashot AI Studio is operated by Idea Shot AI FZE, Business Centre, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates ("we", "us"). By purchasing or using the service you agree to these terms.

2. The service

We sell prepaid credit packs for AI image generation. Each pack grants a fixed number of image-generation credits (for example, 20 images per pack), usable through our online studio. This is a digital product: access is delivered instantly after successful payment via a private studio link.

3. Prices and payment

Prices are stated in UAE Dirhams (AED) at the point of purchase. Payments are processed by our payment gateway partner, Touras; we do not collect or store card details. An order is confirmed only once the gateway confirms successful payment.

4. Credits

Credits are prepaid, non-transferable, and tied to the purchase through which they were issued. Credits have no cash value and may not be resold. One credit is deducted only for each successfully generated image; failed generations are not charged.

5. Acceptable use

You agree not to use the service to generate content that is unlawful in the UAE or your jurisdiction, that infringes third-party intellectual-property or privacy rights, or that is intended to deceive, harass, or harm others. Prompts are filtered by our AI provider's content rules; rejected prompts are not charged.

6. Fair use and abuse

We may suspend or refuse service, without refund of used credits, where we reasonably determine the service is being abused — including attempts to circumvent technical limits, automated bulk access, or repeated attempts to generate prohibited content. Unused credits on suspended orders are handled under our Refund Policy.

7. Your content

You retain responsibility for the prompts you submit and your use of the images you generate. Subject to our AI provider's terms, generated images are yours to use.

8. Availability and liability

We aim for continuous availability but do not guarantee the service will be uninterrupted. Our total liability for any claim is limited to the amount you paid for the affected credit pack. Nothing in these terms excludes liability that cannot be excluded under UAE law.

9. Governing law

These terms are governed by the laws of the United Arab Emirates, and the courts of the UAE have jurisdiction over any dispute.

10. Contact

Idea Shot AI FZE, Business Centre, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates. Email: ideashotteam@gmail.com. Phone: +971 50 861 0531.